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For questions about our apps, bug reports, press or business inquiries, please use the form below. We will reply by email.

We are a one-person business, so depending on the inquiry, it may take some time to reply. Thank you for your understanding.

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Reporting a bug

If you are reporting a bug in STRIDE_X, including the following helps us find the cause sooner.

• Your iPhone model and iOS version
• The STRIDE_X version (shown under “About this app” in the “Tools” tab)
• Which screen you were on, and what you did when it happened
• If it happened during tracking, roughly when

Your walking records are stored only on your device, and we cannot see them. If the bug involves your records, please reply to our email with the file exported from the Activity details screen attached. For how your records are handled, see our Privacy Policy.

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The email address, name and message you send through this form are used only to reply to your inquiry, and for no other purpose.

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